Services

“We choose to feel for the sake of getting free.”

— Alta Starr

Person with curly hair clapping in a room with yellow walls, ceiling fan, and projector on the ceiling. Overhead lamp with exposed bulb.

The What

The focus of my work is on learning and development, culture strategy, and reimagining traditional ‘default’ modes of interpersonal communication. I partner with organizations to cultivate trust and collaboration within impact-driven teams. Recognizing that interpersonal communication is a dynamic interplay of self and other, our work together generally involves:

  • an initial discovery and assessment period,

  • a tailored design/creation process,

  • ongoing practice,

  • and a retrospective to co-design strategies for sustainable transformation.

The How

My preference is to work with clients who seek to be in relationship with me and with the transformation they seek in order to maximize impact and outcomes. A 3-month minimum container is suggested for most services, although exceptions are made per project. 

All services are offered on a sliding scale and are negotiable.

  • This service is ideal for teams who are looking to partner and transform their communication culture and enhance team capacity for generative conflict and:

    ✔ Have grown rapidly and need better communication norms,
    ✔ Want to move beyond one-off training and build internal learning ecosystems for continuous communication skill development,
    ✔ Are facing workplace tensions, disengagement, or breakdowns in collaboration,
    ✔ Understand and believe that strong communication isn’t just a skill but an evolutionary interpersonal imperative as well as a competitive advantage.

    Reach out to partner and transform your team’s communication culture through diagnostics, leadership coaching, facilitation, and ongoing advisory support to build trust, resilience, and collaboration.

    Note: This package requires a 9-month minimum commitment.

  • This service is ideal for teams who are looking for tailored advising and insights that identify, strategize, and ultimately address interpersonal communication challenges within your organization, project, or initiative. Choose this service if you:

    ✔ Are experiencing tension, disengagement, or communication bottlenecks,
    ✔ Want to improve collaboration and reduce misunderstandings that slow down workflows,
    ✔ Need practical, specialized guidance to transform communication processes and systems.

    Reach out to uncover and address interpersonal communication challenges with tailored insights, strategic planning, and actionable recommendations to improve workflow and team effectiveness.

    Note: Investment generally begins at $6,000 for a monthly retainer.

  • This service is ideal for teams seeking heart-centered mediative processes that support individuals or small groups with interpersonal challenges at an impasse. Choose this service if you:

    ✔ Have team members consistently experiencing tension, misalignment, or unresolved conflicts,
    ✔ Want to repair broken trust and rebuild relationships between key stakeholders,
    ✔ Need a structured, confidential, and human-centered approach to resolving disputes,
    ✔ Are committed to creating a culture where generative dialogue replaces avoidance and poorly handled emotions.

    Reach out to repair trust and rebuild working relationships through a heart-centered, neutral mediation process designed to foster understanding, accountability, and renewed collaboration.

    Notes:

    1. My role is to facilitate constructive dialogue and empower parties to reach their own resolutions. I do not, nor am I qualified to, provide legal advice or representation. I am committed to upholding the ethical principles outlined in the Model Standards of Conduct for Mediators to ensure a fair, impartial, and confidential process.

    2. Investment generally starts at $5,500.

  • This service is curated to address your objectives and design learning environments and/or high-stakes conversations that engage participants in shaping their interpersonal communication, leadership, and conflict styles. Choose this service if you:

    ✔ Want to design high-impact learning communities that go beyond generic trainings,
    ✔ Are looking to build lasting, authentic communication habits within your organization,
    ✔ Value customization and co-creation to ensure relevance and alignment with your culture.

    Reach out to engage your team in custom-designed workshops that promote authentic communication, professional development, and actionable culture change through experiential, interactive learning.

    Note: Investment generally starts at $5,000 (for half-day engagements).

  • This service is for individuals looking for support, developed in partnership, that enhance your leadership communication skills, particularly when the stakes are high, work through intentionally designing an impactful but challenging conversation, or navigate a tense environment. Coaching is for those that:

    ✔ Need to prepare for a high-stakes or challenging conversation,
    ✔ Are navigating team tension, misalignment, or difficult workplace dynamics and want to refine their leadership communication style for greater impact,
    ✔ Seek strategic, 1:1 guidance on becoming a more confident communicator.

    Reach out to strengthen your leadership communication skills with personalized coaching that supports you in navigating high-stakes conversations, building psychological safety, and leading with clarity and courage.

    Note: Investment generally starts at $3,000 for 12 sessions.

  • Keynotes are developed for those looking to inspire and activate.

    Reach out if you:

    ✔ Need an insightful, high-impact experience to ignite curiosity and change,
    ✔ Want to equip leaders and teams with communication strategies that drive results,
    ✔ Seek a speaker who blends insight, humor, and real-world application into keynotes that focus on leadership communication, navigating the interpersonal challenges of 21st century technology and, the importance of authentically speaking truth to power.

Who I’ve Worked With

Kind Words

  • “After doing your training, I have really seen a change in our team. They are able to use the tools you gave them to be more self aware and engage in challenging conversations […]. “

    Intensive Participant

  • “Michaële was a pleasure to work with. She digs deep and delivers powerful insights, but always with caring and mixed with humor and her own reflections.”

    Mediation Process Participant

  • “Beautifully facilitated sessions. Thank you for modeling so much of what you were teaching us.”

    Session Participant

  • “Michaële is absolutely terrific. I am so grateful to have had the chance to work with her!”

    Session Participant

  • [Michaële’s coaching] was very beneficial to my professional development moving forward. [It] helped me reach the goals I set out achieve.

    Coaching Client

  • "I went into the session thinking that 2.5 hours was a really long time and then all of a sudden we were at the 2 hour mark! Definitely a sign of a well-planned and well-paced session!"

    Session participant

  • "What a gift to have met, and to have [Michaële] leading our group values discussion [...] I so appreciate all that [Michaële] brought out in each member of our team and [her] honest feedback and questions about areas to explore further and how to put the talk into action."

    Values Alignment Session Participant

  • "I learned a ton about myself, how I have historically shown up for conflict in different situations with different types of people, pitfalls to avoid, and how I would like to show up now that I have the awareness and tools I didn't before. "

    Conflict Management Series Participant